Privacy Policy
This Privacy Policy explains how Enerlux Global and Elysian Group SIA collect, process, store, and protect personal data in line with applicable GDPR requirements.
Controller Information
This website is operated by Elysian Group SIA, registration number 40203736634, VAT number LV40203736634, with registered address at Ausekļa iela 5 – 27, Rīga, LV-1010, Latvia.
For privacy-related inquiries, please contact sales@enerluxglobal.com.
GDPR Compliance and Lawful Basis
We process personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Latvian data protection laws.
Depending on the context, our lawful basis may include consent, legitimate interest, pre-contractual steps at your request, compliance with legal obligations, or the performance of a contract.
Data Collection and Processing
We may collect company names, contact person details, email addresses, phone numbers, country information, commercial inquiry content, and order-related information when you contact us, request a quotation, or request a price list.
This data is processed to respond to inquiries, assess wholesale supply opportunities, support business communications, maintain commercial records, and improve our customer service processes.
Retention and Security
We retain personal data only for as long as necessary for the purpose for which it was collected, including reasonable follow-up periods, legal recordkeeping obligations, dispute management, and legitimate business continuity needs.
We implement appropriate technical and organizational safeguards designed to protect data against unauthorized access, loss, alteration, misuse, or disclosure.
User Rights
Subject to applicable law, you may request access to your personal data, rectification of inaccurate information, deletion where permitted, restriction of processing, objection to certain processing, and portability where applicable.
You also have the right to withdraw consent where processing is based on consent and the right to lodge a complaint with the competent supervisory authority.
